Don’t let an inexperienced 24 hour carpet cleaner show up to repair your water damaged carpets. These are the cautions you need to be wary of:

Overcharging. An amateur water restoration cleaner may fill the job up with superfluous extras. E.g. using dehumidification for the flooded carpets isn’t always needed.

Not using the correct equipment. They might hire equipment from hire businesses for drying the carpet. This is acceptable, but an experienced water damage professional will possess all their equipment enabling a faster response and hopefully a better value job.

Does not have a proper moisture metre. If they don’t have the right moisture meter, they will not be able to see if the carpet is dry enough. This increases the danger of mould growth in the future. Mould removal would then be required.

If they aren’t specialised. There are many “Carpet Cleaners” in this industry who do water damage repair work on the “side.” i.e. they don’t do this type of repair often. Be wary of this. Restoring water damage to carpets is an art. Removing and repairing and reinstalling the carpet needs to be taken on by a professional, otherwise it can be permanently damaged.

You could be thinking, how do I locate a professional Flood Restoration techinician? Below I have selected some signifiers to look for when you are calling around for a carpet flood damage business:

How big is their Yellow Pages advertisement: This can be an indication as to how much repair work they are getting already. A full-size Yellow Pages advertisement can cost upwards of $50 000. So if they have paid for a larger ad, you get some assurance that they are established.

Where do they show up in Google? The higher they are in Google, the more webpage views there have been for this business.

What Qualifications do they have? The minimum qualification needed is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies use them for carpet water damage jobs? This is a great indicator. If insurance companies hire them, the business is likely to be efficient at their skill. Insurance companies often use the companies that give them the top value for the money.

What Equipment do they have? They should own about 100 Air movers. If they have this many, this could indicate they have been established for a good while. Our business took 8 years to accumulate that many wet carpet drying air movers.

What level of commitment can you get from them by calling on the phone? Ask if you can pin them down to a set rate for water extraction, water removal and initial inspection. If they wouldn’t give you a fee for this in the least, you know they are not interested in serving you, so go elsewhere.

Response Time – Our Water Damage Brisbane business operates to a 59 minute response time for water damage emergency. The job needs to be completed ASAP. Mould can appear during a 24 hour period.

If you follow these tips you are sure to find a Flood Damage Restoration company who can get the job done right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.